Authentic Responses
Cheyneys AVEHarrow
Middlesex
HA8 6SE
07973738787
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When someone reaches out to a helpline, they're often in distress, facing a crisis, or seeking support. They need more than just information; they need genuine empathy, guidance, and a compassionate ear. At Authentic Responses, we specialize in helpline skills training right from the heart of London. Our mission? To empower organizations and individuals to connect with callers authentically and effectively. We offer a dynamic range of operator training courses designed to equip you with the essential skills to assist individuals in distress and critically evaluate your call handling. You'll have the opportunity to work alongside a dedicated coach, who will not only help you navigate the emotional landscape of these calls but also ensure you maintain your mental well-being while managing complex inquiries. Together, let's transform the way you engage with those in need! Our training courses focus on communication skills, suicide prevention, resilience, measuring impact and vicarious trauma. We deliver courses remotely and in person across the UK.
communication skills training development of policies and procedures suicide prevention and awareness courses mental health awareness training Authentic Responses Harrow Middlesex Training and Development
Authentic Responses are listed in; Middlesex Business Directory : Harrow Business Directory : Training and Development Directory : Training and Development in Harrow : Training and Development in Middlesex
Authentic Responses